Internet Plans Terms & Conditions
Fibre
A one-time installation admin fee of $55 + GST will be charged for new Fibre connections. For fibre connections not provided by Chorus or located outside the Tuatahi (UFF) Waikato region, an additional $15 + GST tail extension fee applies. Please note that Hyper Fibre necessitates a new ONT installation, with one-time install/upgrade charges applicable. For further details, kindly enquire.
4G Data
For 4G Fixed Wireless service, a Huawei B818 Modem is required, available at a one-time cost of $299 + GST. Additionally, a one-time installation admin and handling fee of $55 + GST applies to new connections. Please note that 4G Fixed Wireless Coverage is generally limited to urban areas and may not be available in all mobile coverage areas. For further details, kindly enquire.
Mobile Plans Terms & Conditions
Unlimited Calls & texts
Unlimited calls within New Zealand and Australia exclude premium numbers, directory services, and video calling. Unlimited texting excludes premium texting (TXT) numbers and Multimedia Messaging Service (MMS or PXT) messages, which are charged at $0.484 each (excluding GST). For further details kindly enquire
Mobile Roaming Charges
The daily roaming rate of $12 applies to the first 200MB of data usage in eligible destinations.
Each daily period is calculated from 12:00 AM NZ Time to 11:59 PM NZ Time.
New Zealand rates do not apply when roaming.
Roaming charges are additional to any other charges applicable to your mobile plan.
All roaming charges are listed in New Zealand currency and are exclusive of GST.
Incoming and outgoing calls while roaming are charged per minute (you pay the full minute rate for each minute or part minute).
Text messages are charged per text (with a 160-character limit per message).
Data roaming is charged in 10kb increments; MMS messages are charged at the standard data roaming rate for the respective zone.
To retrieve voicemail while overseas, you will be charged the standard per-minute rate for an outgoing call in the zone you are in.
Roaming Subscriptions
Roaming 1 GB Data Only
Roaming 1 GB Data Pack
MO = Mobile originating, or outgoing voice call
MT = Mobile terminating, or incoming voice call
Included countries: ZONES 1, 2 and 6 as follows:
Zone 1 - Australia & Christmas Island
Zone 2 - Argentina, American Samoa, Brazil, France, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Taiwan, Thailand, UAE, Venezuela, Vietnam, Netherlands
Zone 6 - Canada, China, Fiji, Germany, Ireland, Italy, Nauru, Papua New Guinea, Puerto Rico, Samoa, Spain, Tonga, UK, USA, US Virgin Islands, Vanuatu
International Calling Rates in NZD excluding GST.
Call Type | Peak | Off-Peak | Video | SMS Rate | MMS Rate |
|---|---|---|---|---|---|
Calls to Austria Mobile | 2.75 | 2.75 | 4.378 | 0.44 | 0.968 |
Calls to Azerbaijan Mobile | 2.75 | 2.75 | 4.378 | 0.44 | 0.968 |
Calls to Azerbaijan Republic | 2.75 | 2.75 | 4.378 | 0.44 | 0.968 |
Calls to Bahamas | 2.75 | 2.75 | 4.378 | 0.44 | 0.968 |
Calls to Bahamas Mobile | 2.75 | 2.75 | 4.378 | 0.44 | 0.968 |
Calls to Bahrain | 2.75 | 2.75 | 4.378 | 0.44 | 0.968 |
Calls to Bahrain Mobile | 2.75 | 2.75 | 4.378 | 0.44 | 0.968 |
Calls to Bangladesh | 2.75 | 2.75 | 4.378 | 0.44 | 0.968 |
Calls to Bangladesh Mobile | 2.75 | 2.75 | 4.378 | 0.44 | 0.968 |
Calls to Barbados | 2.75 | 2.75 | 4.378 | 0.44 | 0.968 |
Calls to Barbados Mobile | 2.75 | 2.75 | 4.378 | 0.44 | 0.968 |
Calls to Belarus | 2.75 | 2.75 | 4.378 | 0.44 | 0.968 |