top of page

Internet Plans Terms & Conditions

Fibre

A one-time installation admin fee of $55 + GST will be charged for new Fibre connections. For fibre connections not provided by Chorus or located outside the Tuatahi (UFF) Waikato region, an additional $15 + GST tail extension fee applies. Please note that Hyper Fibre necessitates a new ONT installation, with one-time install/upgrade charges applicable. For further details, kindly enquire.

4G Data 

For 4G Fixed Wireless service, a Huawei B818 Modem is required, available at a one-time cost of $299 + GST. Additionally, a one-time installation admin and handling fee of $55 + GST applies to new connections. Please note that 4G Fixed Wireless Coverage is generally limited to urban areas and may not be available in all mobile coverage areas. For further details, kindly enquire.

Mobile Plans Terms & Conditions

Unlimited Calls & texts

Unlimited calls within New Zealand and Australia exclude premium numbers, directory services, and video calling. Unlimited texting excludes premium texting (TXT) numbers and Multimedia Messaging Service (MMS or PXT) messages, which are charged at $0.484 each (excluding GST). For further details kindly enquire

Mobile Roaming Charges

The daily roaming rate of $12 applies to the first 200MB of data usage in eligible destinations.

Each daily period is calculated from 12:00 AM NZ Time to 11:59 PM NZ Time.

New Zealand rates do not apply when roaming.

Roaming charges are additional to any other charges applicable to your mobile plan.

All roaming charges are listed in New Zealand currency and are exclusive of GST.

Incoming and outgoing calls while roaming are charged per minute (you pay the full minute rate for each minute or part minute).

Text messages are charged per text (with a 160-character limit per message).

Data roaming is charged in 10kb increments; MMS messages are charged at the standard data roaming rate for the respective zone.

To retrieve voicemail while overseas, you will be charged the standard per-minute rate for an outgoing call in the zone you are in.

Roaming Subscriptions

Roaming 1 GB Data Only 

Roaming 1 GB Data Pack

MO = Mobile originating, or outgoing voice call

MT = Mobile terminating, or incoming voice call

Included countries: ZONES 1, 2 and 6 as follows:

Zone 1 - Australia & Christmas Island

Zone 2 - Argentina, American Samoa, Brazil, France, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Taiwan, Thailand, UAE, Venezuela, Vietnam, Netherlands

Zone 6 - Canada, China, Fiji, Germany, Ireland, Italy, Nauru, Papua New Guinea, Puerto Rico, Samoa, Spain, Tonga, UK, USA, US Virgin Islands, Vanuatu

International Calling Rates in NZD excluding GST.

Call Type
Peak
Off-Peak
Video
SMS Rate
MMS Rate
Calls to Austria Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Azerbaijan Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Azerbaijan Republic
2.75
2.75
4.378
0.44
0.968
Calls to Bahamas
2.75
2.75
4.378
0.44
0.968
Calls to Bahamas Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Bahrain
2.75
2.75
4.378
0.44
0.968
Calls to Bahrain Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Bangladesh
2.75
2.75
4.378
0.44
0.968
Calls to Bangladesh Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Barbados
2.75
2.75
4.378
0.44
0.968
Calls to Barbados Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Belarus
2.75
2.75
4.378
0.44
0.968
bottom of page