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Internet Plans Terms & Conditions

Fibre

A one-time installation admin fee of $55 + GST will be charged for new Fibre connections. For fibre connections not provided by Chorus or located outside the Tuatahi (UFF) Waikato region, an additional $15 + GST tail extension fee applies. Please note that Hyper Fibre necessitates a new ONT installation, with one-time install/upgrade charges applicable. For further details, kindly enquire.

​

4G Data 

For 4G Fixed Wireless service, a Huawei B818 Modem is required, available at a one-time cost of $299 + GST. Additionally, a one-time installation admin and handling fee of $55 + GST applies to new connections. Please note that 4G Fixed Wireless Coverage is generally limited to urban areas and may not be available in all mobile coverage areas. For further details, kindly enquire.

Mobile Plans Terms & Conditions

Unlimited Calls & texts

Unlimited calls within New Zealand and Australia exclude premium numbers, directory services, and video calling. Unlimited texting excludes premium texting (TXT) numbers and Multimedia Messaging Service (MMS or PXT) messages, which are charged at $0.484 each (excluding GST). For further details kindly enquire

​

Mobile Roaming Charges

The daily roaming rate of $12 applies to the first 200MB of data usage in eligible destinations.

Each daily period is calculated from 12:00 AM NZ Time to 11:59 PM NZ Time.

New Zealand rates do not apply when roaming.

Roaming charges are additional to any other charges applicable to your mobile plan.

All roaming charges are listed in New Zealand currency and are exclusive of GST.

Incoming and outgoing calls while roaming are charged per minute (you pay the full minute rate for each minute or part minute).

Text messages are charged per text (with a 160-character limit per message).

Data roaming is charged in 10kb increments; MMS messages are charged at the standard data roaming rate for the respective zone.

To retrieve voicemail while overseas, you will be charged the standard per-minute rate for an outgoing call in the zone you are in.

​

Roaming Subscriptions

Roaming 1 GB Data Only 

Roaming 1 GB Data Pack

MO = Mobile originating, or outgoing voice call

MT = Mobile terminating, or incoming voice call

Included countries: ZONES 1, 2 and 6 as follows:

Zone 1 - Australia & Christmas Island

Zone 2 - Argentina, American Samoa, Brazil, France, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Taiwan, Thailand, UAE, Venezuela, Vietnam, Netherlands

Zone 6 - Canada, China, Fiji, Germany, Ireland, Italy, Nauru, Papua New Guinea, Puerto Rico, Samoa, Spain, Tonga, UK, USA, US Virgin Islands, Vanuatu

​

International Calling Rates in NZD excluding GST.

Call Type
Peak
Off-Peak
Video
SMS Rate
MMS Rate
Calls to Afghanistan Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Albania
2.75
2.75
4.378
0.44
0.968
Calls to Albania Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Algeria
2.75
2.75
4.378
0.44
0.968
Calls to Algeria Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Andorra
2.75
2.75
4.378
0.44
0.968
Calls to Andorra Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Angola
2.75
2.75
4.378
0.44
0.968
Calls to Angola Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Anguilla
2.75
2.75
4.378
0.44
0.968
Calls to Anguilla Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Antarctica
2.75
2.75
4.378
0.44
0.968
Calls to Antigua & Barbuda
2.75
2.75
4.378
0.44
0.968
Calls to Antigua & Barbuda Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Argentina
2.75
2.75
4.378
0.44
0.968
Calls to Argentina Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Armenia
2.75
2.75
4.378
0.44
0.968
Calls to Armenia Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Aruba
2.75
2.75
4.378
0.44
0.968
Calls to Aruba Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Ascension Island
2.75
2.75
4.378
0.44
0.968
Calls to Australia
0.66
0.66
2.178
0.44
0.968
Calls to Australia Mobile
0.66
0.66
2.178
0.44
0.968
Calls to Austria
2.75
2.75
4.378
0.44
0.968
Calls to Austria Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Azerbaijan Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Azerbaijan Republic
2.75
2.75
4.378
0.44
0.968
Calls to Bahamas
2.75
2.75
4.378
0.44
0.968
Calls to Bahamas Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Bahrain
2.75
2.75
4.378
0.44
0.968
Calls to Bahrain Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Bangladesh
2.75
2.75
4.378
0.44
0.968
Calls to Bangladesh Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Barbados
2.75
2.75
4.378
0.44
0.968
Calls to Barbados Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Belarus
2.75
2.75
4.378
0.44
0.968
Calls to Belarus Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Belgium
2.75
2.75
4.378
0.44
0.968
Calls to Belgium Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Belize
2.75
2.75
4.378
0.44
0.968
Calls to Belize Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Benin
2.75
2.75
4.378
0.44
0.968
Calls to Benin Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Bermuda
2.75
2.75
4.378
0.44
0.968
Calls to Bermuda Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Bhutan
2.75
2.75
4.378
0.44
0.968
Calls to Bhutan Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Bolivia
2.75
2.75
4.378
0.44
0.968
Calls to Bolivia Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Bosnia Herzegovina
2.75
2.75
4.378
0.44
0.968
Calls to Bosnia Herzegovina Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Botswana
2.75
2.75
4.378
0.44
0.968
Calls to Botswana Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Brazil
2.75
2.75
4.378
0.44
0.968
Calls to Brazil Mobile
2.75
2.75
4.378
0.44
0.968
Calls to British Virgin Islands
2.75
2.75
4.378
0.44
0.968
Calls to British Virgin Islands Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Brunei
2.75
2.75
4.378
0.44
0.968
Calls to Brunei Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Bulgaria
2.75
2.75
4.378
0.44
0.968
Calls to Bulgaria Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Burkina Faso
2.75
2.75
4.378
0.44
0.968
Calls to Burkina Faso Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Burundi
2.75
2.75
4.378
0.44
0.968
Calls to Burundi Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Cambodia
2.75
2.75
4.378
0.44
0.968
Calls to Cambodia Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Cameroon
2.75
2.75
4.378
0.44
0.968
Calls to Cameroon Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Canada
0.968
0.968
4.378
0.44
0.968
Calls to Canada Mobile
0.968
0.968
4.378
0.44
0.968
Calls to Cape Verde
2.75
2.75
4.378
0.44
0.968
Calls to Cape Verde Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Cayman Islands
2.75
2.75
4.378
0.44
0.968
Calls to Cayman Islands Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Central African Rep Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Central African Republic
2.75
2.75
4.378
0.44
0.968
Calls to Chad
2.75
2.75
4.378
0.44
0.968
Calls to Chad Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Chile
2.75
2.75
4.378
0.44
0.968
Calls to Chile Mobile
2.75
2.75
4.378
0.44
0.968
Calls to China
0.968
0.968
4.378
0.44
0.968
Calls to China Mobile
0.968
0.968
4.378
0.44
0.968
Calls to Christmas Is
2.75
2.75
4.378
0.44
0.968
Calls to Cocos Is
2.75
2.75
4.378
0.44
0.968
Calls to Colombia
2.75
2.75
4.378
0.44
0.968
Calls to Colombia Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Comoros
2.75
2.75
4.378
0.44
0.968
Calls to Comoros Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Congo
2.75
2.75
4.378
0.44
0.968
Calls to Congo Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Cook Islands
2.75
2.75
4.378
0.44
0.968
Calls to Cook Islands Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Costa Rica
2.75
2.75
4.378
0.44
0.968
Calls to Costa Rica Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Croatia
2.75
2.75
4.378
0.44
0.968
Calls to Croatia Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Cuba
2.75
2.75
4.378
0.44
0.968
Calls to Cuba Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Cyprus
2.75
2.75
4.378
0.44
0.968
Calls to Cyprus Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Cyprus(Turkish Occupied)
2.75
2.75
4.378
0.44
0.968
Calls to Cyprus(Turkish) Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Czech Republic
2.75
2.75
4.378
0.44
0.968
Calls to Czech Republic Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Denmark
2.75
2.75
4.378
0.44
0.968
Calls to Denmark Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Diego Garcia
2.75
2.75
4.378
0.44
0.968
Calls to Djibouti
2.75
2.75
4.378
0.44
0.968
Calls to Djibouti Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Dominica
2.75
2.75
4.378
0.44
0.968
Calls to Dominica Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Dominican Republic
2.75
2.75
4.378
0.44
0.968
Calls to Dominican Republic Mobile
2.75
2.75
4.378
0.44
0.968
Calls to EMSAT
33
33
4.378
0.44
0.968
Calls to East Timor
2.75
2.75
4.378
0.44
0.968
Calls to East Timor Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Ecuador
2.75
2.75
4.378
0.44
0.968
Calls to Ecuador Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Egypt
2.75
2.75
4.378
0.44
0.968
Calls to Egypt Mobile
2.75
2.75
4.378
0.44
0.968
Calls to El Salvador
2.75
2.75
4.378
0.44
0.968
Calls to El Salvador Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Equatorial Guinea
2.75
2.75
4.378
0.44
0.968
Calls to Equatorial Guinea Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Eritrea
2.75
2.75
4.378
0.44
0.968
Calls to Eritrea Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Estonia
2.75
2.75
4.378
0.44
0.968
Calls to Estonia Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Ethiopia
2.75
2.75
4.378
0.44
0.968
Calls to Ethiopia Mobile
2.75
2.75
4.378
0.44
0.968
Calls to FYR of Macedonia
2.75
2.75
4.378
0.44
0.968
Calls to FYR of Macedonia Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Faeroe Island
2.75
2.75
4.378
0.44
0.968
Calls to Faeroe Island Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Falkland Islands
2.75
2.75
4.378
0.44
0.968
Calls to Falkland Islands Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Fiji
2.75
2.75
4.378
0.44
0.968
Calls to Fiji Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Finland
2.75
2.75
4.378
0.44
0.968
Calls to Finland Mobile
2.75
2.75
4.378
0.44
0.968
Calls to France
2.75
2.75
4.378
0.44
0.968
Calls to France Mobile
2.75
2.75
4.378
0.44
0.968
Calls to French Polynesia
2.75
2.75
4.378
0.44
0.968
Calls to French Polynesia Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Gabon
2.75
2.75
4.378
0.44
0.968
Calls to Gabon Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Gambia
2.75
2.75
4.378
0.44
0.968
Calls to Gambia Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Georgia
2.75
2.75
4.378
0.44
0.968
Calls to Georgia Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Germany
2.75
2.75
4.378
0.44
0.968
Calls to Germany Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Ghana
2.75
2.75
4.378
0.44
0.968
Calls to Ghana Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Gibraltar
2.75
2.75
4.378
0.44
0.968
Calls to Gibraltar Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Global Free Call
2.75
2.75
4.378
0.44
0.968
Calls to Greece
2.75
2.75
4.378
0.44
0.968
Calls to Greece Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Greenland
2.75
2.75
4.378
0.44
0.968
Calls to Greenland Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Grenada
2.75
2.75
4.378
0.44
0.968
Calls to Grenada Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Guadeloupe (French)
2.75
2.75
4.378
0.44
0.968
Calls to Guadeloupe (French) Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Guam
2.75
2.75
4.378
0.44
0.968
Calls to Guam Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Guantanamo Bay
2.75
2.75
4.378
0.44
0.968
Calls to Guatemala
2.75
2.75
4.378
0.44
0.968
Calls to Guatemala Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Guiana (French)
2.75
2.75
4.378
0.44
0.968
Calls to Guiana (French) Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Guinea Bissau
2.75
2.75
4.378
0.44
0.968
Calls to Guinea Bissau Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Guinea Republic
2.75
2.75
4.378
0.44
0.968
Calls to Guinea Republic Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Guyana
2.75
2.75
4.378
0.44
0.968
Calls to Guyana Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Haiti
2.75
2.75
4.378
0.44
0.968
Calls to Haiti Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Honduras
2.75
2.75
4.378
0.44
0.968
Calls to Honduras Mobile
2.75
2.75
4.378
0.44
0.968
Calls to Hong Kong
0.968
0.968
4.378
0.44
0.968
Calls to Hong Kong Mobile
0.968
0.968
4.378
0.44
0.968
Calls to Hungary
2.75
2.75
4.378
0.44
0.968
Calls to Hungary Mobile
2.75
2.75
4.378
0.44
0.968
Calls to INMARSAT M -IOR
33
33
4.378
0.44
0.968
Calls to INMARSAT M -POR
33
33
4.378
0.44
0.968
Calls to INMARSAT-AOR
33
33
4.378
0.44
0.968
Calls to INMARSAT-AORW
33
33
4.378
0.44
0.968
Calls to INMARSAT-IOR
33
33
4.378
0.44
0.968
Calls to INMARSAT-POR
33
33
4.378
0.44
0.968
Calls to Iceland
2.75
2.75
4.378
0.44
0.968
Calls to Iceland Mobile
2.75
2.75
4.378
0.44
0.968
Calls to India
0.968
0.968
4.378
0.44
0.968
Calls to India Mobile
0.968
0.968
4.378
0.44
0.968
Calls to Indonesia
0.968
0.968
4.378
0.44
0.968
Calls to Indonesia Mobile
0.968
0.968
4.378
0.44
0.968
Calls to Int'l
2.75
2.75
4.378
0.44
0.968
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