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Internet Plans Terms & Conditions

Fibre

A one-time installation admin fee of $55 + GST will be charged for new Fibre connections. For fibre connections not provided by Chorus or located outside the Tuatahi (UFF) Waikato region, an additional $15 + GST tail extension fee applies. Please note that Hyper Fibre necessitates a new ONT installation, with one-time install/upgrade charges applicable. For further details, kindly enquire.

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4G Data 

For 4G Fixed Wireless service, a Huawei B818 Modem is required, available at a one-time cost of $299 + GST. Additionally, a one-time installation admin and handling fee of $55 + GST applies to new connections. Please note that 4G Fixed Wireless Coverage is generally limited to urban areas and may not be available in all mobile coverage areas. For further details, kindly enquire.

Mobile Plans Terms & Conditions

Unlimited Calls & texts

Unlimited calls within New Zealand and Australia exclude premium numbers, directory services, and video calling. Unlimited texting excludes premium texting (TXT) numbers and Multimedia Messaging Service (MMS or PXT) messages, which are charged at $0.484 each (excluding GST). For further details kindly enquire

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Mobile Roaming Charges

The daily roaming rate of $12 applies to the first 200MB of data usage in eligible destinations.

Each daily period is calculated from 12:00 AM NZ Time to 11:59 PM NZ Time.

New Zealand rates do not apply when roaming.

Roaming charges are additional to any other charges applicable to your mobile plan.

All roaming charges are listed in New Zealand currency and are exclusive of GST.

Incoming and outgoing calls while roaming are charged per minute (you pay the full minute rate for each minute or part minute).

Text messages are charged per text (with a 160-character limit per message).

Data roaming is charged in 10kb increments; MMS messages are charged at the standard data roaming rate for the respective zone.

To retrieve voicemail while overseas, you will be charged the standard per-minute rate for an outgoing call in the zone you are in.

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Roaming Subscriptions

Roaming 1 GB Data Only 

Roaming 1 GB Data Pack

MO = Mobile originating, or outgoing voice call

MT = Mobile terminating, or incoming voice call

Included countries: ZONES 1, 2 and 6 as follows:

Zone 1 - Australia & Christmas Island

Zone 2 - Argentina, American Samoa, Brazil, France, Hong Kong, India, Indonesia, Japan, Macau, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, South Africa, South Korea, Switzerland, Taiwan, Thailand, UAE, Venezuela, Vietnam, Netherlands

Zone 6 - Canada, China, Fiji, Germany, Ireland, Italy, Nauru, Papua New Guinea, Puerto Rico, Samoa, Spain, Tonga, UK, USA, US Virgin Islands, Vanuatu

​

International Calling Rates in NZD excluding GST.

Call Type
Peak
Off-Peak
Video
SMS Rate
MMS Rate
Calls to Afghanistan Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Albania
1.375
1.375
2.189
0.22
0.484
Calls to Albania Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Algeria
1.375
1.375
2.189
0.22
0.484
Calls to Algeria Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Andorra
1.375
1.375
2.189
0.22
0.484
Calls to Andorra Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Angola
1.375
1.375
2.189
0.22
0.484
Calls to Angola Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Anguilla
1.375
1.375
2.189
0.22
0.484
Calls to Anguilla Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Antarctica
1.375
1.375
2.189
0.22
0.484
Calls to Antigua & Barbuda
1.375
1.375
2.189
0.22
0.484
Calls to Antigua & Barbuda Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Argentina
1.375
1.375
2.189
0.22
0.484
Calls to Argentina Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Armenia
1.375
1.375
2.189
0.22
0.484
Calls to Armenia Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Aruba
1.375
1.375
2.189
0.22
0.484
Calls to Aruba Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Ascension Island
1.375
1.375
2.189
0.22
0.484
Calls to Australia
0.33
0.33
1.089
0.22
0.484
Calls to Australia Mobile
0.33
0.33
1.089
0.22
0.484
Calls to Austria
1.375
1.375
2.189
0.22
0.484
Calls to Austria Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Azerbaijan Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Azerbaijan Republic
1.375
1.375
2.189
0.22
0.484
Calls to Bahamas
1.375
1.375
2.189
0.22
0.484
Calls to Bahamas Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Bahrain
1.375
1.375
2.189
0.22
0.484
Calls to Bahrain Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Bangladesh
1.375
1.375
2.189
0.22
0.484
Calls to Bangladesh Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Barbados
1.375
1.375
2.189
0.22
0.484
Calls to Barbados Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Belarus
1.375
1.375
2.189
0.22
0.484
Calls to Belarus Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Belgium
1.375
1.375
2.189
0.22
0.484
Calls to Belgium Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Belize
1.375
1.375
2.189
0.22
0.484
Calls to Belize Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Benin
1.375
1.375
2.189
0.22
0.484
Calls to Benin Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Bermuda
1.375
1.375
2.189
0.22
0.484
Calls to Bermuda Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Bhutan
1.375
1.375
2.189
0.22
0.484
Calls to Bhutan Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Bolivia
1.375
1.375
2.189
0.22
0.484
Calls to Bolivia Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Bosnia Herzegovina
1.375
1.375
2.189
0.22
0.484
Calls to Bosnia Herzegovina Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Botswana
1.375
1.375
2.189
0.22
0.484
Calls to Botswana Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Brazil
1.375
1.375
2.189
0.22
0.484
Calls to Brazil Mobile
1.375
1.375
2.189
0.22
0.484
Calls to British Virgin Islands
1.375
1.375
2.189
0.22
0.484
Calls to British Virgin Islands Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Brunei
1.375
1.375
2.189
0.22
0.484
Calls to Brunei Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Bulgaria
1.375
1.375
2.189
0.22
0.484
Calls to Bulgaria Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Burkina Faso
1.375
1.375
2.189
0.22
0.484
Calls to Burkina Faso Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Burundi
1.375
1.375
2.189
0.22
0.484
Calls to Burundi Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Cambodia
1.375
1.375
2.189
0.22
0.484
Calls to Cambodia Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Cameroon
1.375
1.375
2.189
0.22
0.484
Calls to Cameroon Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Canada
0.484
0.484
2.189
0.22
0.484
Calls to Canada Mobile
0.484
0.484
2.189
0.22
0.484
Calls to Cape Verde
1.375
1.375
2.189
0.22
0.484
Calls to Cape Verde Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Cayman Islands
1.375
1.375
2.189
0.22
0.484
Calls to Cayman Islands Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Central African Rep Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Central African Republic
1.375
1.375
2.189
0.22
0.484
Calls to Chad
1.375
1.375
2.189
0.22
0.484
Calls to Chad Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Chile
1.375
1.375
2.189
0.22
0.484
Calls to Chile Mobile
1.375
1.375
2.189
0.22
0.484
Calls to China
0.484
0.484
2.189
0.22
0.484
Calls to China Mobile
0.484
0.484
2.189
0.22
0.484
Calls to Christmas Is
1.375
1.375
2.189
0.22
0.484
Calls to Cocos Is
1.375
1.375
2.189
0.22
0.484
Calls to Colombia
1.375
1.375
2.189
0.22
0.484
Calls to Colombia Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Comoros
1.375
1.375
2.189
0.22
0.484
Calls to Comoros Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Congo
1.375
1.375
2.189
0.22
0.484
Calls to Congo Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Cook Islands
1.375
1.375
2.189
0.22
0.484
Calls to Cook Islands Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Costa Rica
1.375
1.375
2.189
0.22
0.484
Calls to Costa Rica Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Croatia
1.375
1.375
2.189
0.22
0.484
Calls to Croatia Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Cuba
1.375
1.375
2.189
0.22
0.484
Calls to Cuba Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Cyprus
1.375
1.375
2.189
0.22
0.484
Calls to Cyprus Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Cyprus(Turkish Occupied)
1.375
1.375
2.189
0.22
0.484
Calls to Cyprus(Turkish) Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Czech Republic
1.375
1.375
2.189
0.22
0.484
Calls to Czech Republic Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Denmark
1.375
1.375
2.189
0.22
0.484
Calls to Denmark Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Diego Garcia
1.375
1.375
2.189
0.22
0.484
Calls to Djibouti
1.375
1.375
2.189
0.22
0.484
Calls to Djibouti Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Dominica
1.375
1.375
2.189
0.22
0.484
Calls to Dominica Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Dominican Republic
1.375
1.375
2.189
0.22
0.484
Calls to Dominican Republic Mobile
1.375
1.375
2.189
0.22
0.484
Calls to EMSAT
16.5
16.5
2.189
0.22
0.484
Calls to East Timor
1.375
1.375
2.189
0.22
0.484
Calls to East Timor Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Ecuador
1.375
1.375
2.189
0.22
0.484
Calls to Ecuador Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Egypt
1.375
1.375
2.189
0.22
0.484
Calls to Egypt Mobile
1.375
1.375
2.189
0.22
0.484
Calls to El Salvador
1.375
1.375
2.189
0.22
0.484
Calls to El Salvador Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Equatorial Guinea
1.375
1.375
2.189
0.22
0.484
Calls to Equatorial Guinea Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Eritrea
1.375
1.375
2.189
0.22
0.484
Calls to Eritrea Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Estonia
1.375
1.375
2.189
0.22
0.484
Calls to Estonia Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Ethiopia
1.375
1.375
2.189
0.22
0.484
Calls to Ethiopia Mobile
1.375
1.375
2.189
0.22
0.484
Calls to FYR of Macedonia
1.375
1.375
2.189
0.22
0.484
Calls to FYR of Macedonia Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Faeroe Island
1.375
1.375
2.189
0.22
0.484
Calls to Faeroe Island Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Falkland Islands
1.375
1.375
2.189
0.22
0.484
Calls to Falkland Islands Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Fiji
1.375
1.375
2.189
0.22
0.484
Calls to Fiji Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Finland
1.375
1.375
2.189
0.22
0.484
Calls to Finland Mobile
1.375
1.375
2.189
0.22
0.484
Calls to France
1.375
1.375
2.189
0.22
0.484
Calls to France Mobile
1.375
1.375
2.189
0.22
0.484
Calls to French Polynesia
1.375
1.375
2.189
0.22
0.484
Calls to French Polynesia Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Gabon
1.375
1.375
2.189
0.22
0.484
Calls to Gabon Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Gambia
1.375
1.375
2.189
0.22
0.484
Calls to Gambia Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Georgia
1.375
1.375
2.189
0.22
0.484
Calls to Georgia Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Germany
1.375
1.375
2.189
0.22
0.484
Calls to Germany Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Ghana
1.375
1.375
2.189
0.22
0.484
Calls to Ghana Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Gibraltar
1.375
1.375
2.189
0.22
0.484
Calls to Gibraltar Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Global Free Call
1.375
1.375
2.189
0.22
0.484
Calls to Greece
1.375
1.375
2.189
0.22
0.484
Calls to Greece Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Greenland
1.375
1.375
2.189
0.22
0.484
Calls to Greenland Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Grenada
1.375
1.375
2.189
0.22
0.484
Calls to Grenada Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Guadeloupe (French)
1.375
1.375
2.189
0.22
0.484
Calls to Guadeloupe (French) Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Guam
1.375
1.375
2.189
0.22
0.484
Calls to Guam Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Guantanamo Bay
1.375
1.375
2.189
0.22
0.484
Calls to Guatemala
1.375
1.375
2.189
0.22
0.484
Calls to Guatemala Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Guiana (French)
1.375
1.375
2.189
0.22
0.484
Calls to Guiana (French) Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Guinea Bissau
1.375
1.375
2.189
0.22
0.484
Calls to Guinea Bissau Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Guinea Republic
1.375
1.375
2.189
0.22
0.484
Calls to Guinea Republic Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Guyana
1.375
1.375
2.189
0.22
0.484
Calls to Guyana Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Haiti
1.375
1.375
2.189
0.22
0.484
Calls to Haiti Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Honduras
1.375
1.375
2.189
0.22
0.484
Calls to Honduras Mobile
1.375
1.375
2.189
0.22
0.484
Calls to Hong Kong
0.484
0.484
2.189
0.22
0.484
Calls to Hong Kong Mobile
0.484
0.484
2.189
0.22
0.484
Calls to Hungary
1.375
1.375
2.189
0.22
0.484
Calls to Hungary Mobile
1.375
1.375
2.189
0.22
0.484
Calls to INMARSAT M -IOR
16.5
16.5
2.189
0.22
0.484
Calls to INMARSAT M -POR
16.5
16.5
2.189
0.22
0.484
Calls to INMARSAT-AOR
16.5
16.5
2.189
0.22
0.484
Calls to INMARSAT-AORW
16.5
16.5
2.189
0.22
0.484
Calls to INMARSAT-IOR
16.5
16.5
2.189
0.22
0.484
Calls to INMARSAT-POR
16.5
16.5
2.189
0.22
0.484
Calls to Iceland
1.375
1.375
2.189
0.22
0.484
Calls to Iceland Mobile
1.375
1.375
2.189
0.22
0.484
Calls to India
0.484
0.484
2.189
0.22
0.484
Calls to India Mobile
0.484
0.484
2.189
0.22
0.484
Calls to Indonesia
0.484
0.484
2.189
0.22
0.484
Calls to Indonesia Mobile
0.484
0.484
2.189
0.22
0.484
Calls to Int'l
1.375
1.375
2.189
0.22
0.484
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